리딩튜터 수능플러스 1강 TEXT

리딩튜터 수능플러스 1강.hwp

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리딩튜터 수능플러스 1강

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If you’re looking for a unique lodging experience during your tour of New England, head to the Liberty Hotel in Boston. You’re sure to find the history of the building quite interesting. Before it was renovated, it was the notorious Charles Street Jail. Millions of dollars were spent to convert the former jail into a unique structure that combines historic architecture with the luxury features of a modern hotel. The original granite structure, built in 1851, was a National Historical Landmark. Today, careful planning has made the Liberty Hotel an interesting mix of public spaces, historical features, and guestrooms. The area where the guards used to transfer prisoners from the police carriages to their cells was transformed into the entrance of a restaurant called Scampo, which means “escape” in Italian. Another restaurant in the hotel features original bars from the old cell doors and windows, and the waiters and waitresses wear shirts with prison numbers on them. Everything feels very authentic, but don’t worry — you’ll be able to leave whenever you want!

 

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You’ve decided to buy a new laptop at a big electronics store. After waiting ten minutes for someone to help you, you finally approach a sales clerk. He sighs and reluctantly agrees to help you. After he makes a quick recommendation, he walks away and leaves you alone. Normally, when customers experience this kind of bad service, they stop going to that store. However, the store’s owners have no way of knowing why these customers have stopped coming. That’s why some stores use “mystery shoppers.” Market researchers employ mystery shoppers to measure the quality of employee service at retail stores. Mystery shoppers are instructed to behave in a certain way and ask the sales clerks specific questions. They record the responses they receive and rate the quality of the customer service. The data they collect is then analyzed by the market researchers. Information provided by mystery shoppers can help companies to understand the strengths and weaknesses of their employees. Some criticism has been raised about the ethical aspects of this system because of concerns about deceiving the sales clerks, but it can be a useful tool for improving customer service.

 

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Ice cream is the perfect summertime snack, except for one big [flaw/flow] -it melts. Thanks to science, this problem may soon be a thing of the past. There is already some ice cream that melts at a slower rate, but Japanese researchers have now created a type of ice cream that doesn't seem to melt at all. Interestingly, this discovery was [accidental/intentional] -they had been using a liquid taken from strawberries, called polyphenol, to make a dessert. However, when the polyphenol was added to the dessert's cream, the cream instantly became solid. This occurred because polyphenol prevents water and oil from separating, allowing the cream to stay firm and keep its shape. Realizing that polyphenol would have the same effect on other substances, the researchers began using it to make ice cream products that don't melt. In order to test their [claims/excuses], a reporter purchased some of the ice cream and left it outside 28'C weather. After five minutes, it was still cold and had not begun to melt. There are even some reports that it can last for more than three hours without melting. Currently, it is not being sold outside of Japan, so you'll have to go there if you want to find out for yourself.

 

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One exercise in teamwork I do at a company retreat is to put the group in a circle. At one particular retreat, there were eight people in the circle. At one particular retreat, there were eight people in the circle, and I slowly handed tennis balls to one person to start throwing around the circle. If N equals the number of people in the circle, then the maximum number of balls you can have in motion [is/are] N minus 1. Why? Because it's almost impossible to throw and catch at the same time. The purpose of the exercise is to demonstrate the importance of an individual's action. People are much more concerned about catching the ball than throwing it. [What/That] this demonstrates is that it's equally important to the success of the exercise that the person you're throwing to catches the ball as that you are able to catch the ball. If you [are/will be] less concerned about how you deliver information than with how you receive it, you'll ultimately fail at delegation. You have to be equally skilled at both.